The insights industry conducts an enormous amount of research among consumers and end-users, but customer-facing sales processes are often overlooked as an insights goldmine. Accelerant Research has developed an invaluable qualitative research method for assessing the one-on-one selling process, which we call Sales Simulation Interviews. Although the setup, logistics, recruiting, and execution of such studies are incredibly involved, the premise of this research is quite simple…client observers and research team members get to witness actual simulated sales interactions between real sales associates and prospective customers, and then, after the simulated sales interaction concludes, individual moderator-led debrief interviews are conducted with each party (seller and sellee) to understand the nuanced perceptions and opinions of the process from all angles. Any organization with a sales arm can benefit from this type of study.
This methodology can be leveraged to achieve a number of different internal business objectives to:
Additionally, no matter what type of salesforce an organization has, we can design a Sales Simulation study to accommodate the natural sales environment, such as:
We invite you to reach out to us for more information about Sales Simulation Interviews. Simply give us a call (704-206-8500) or send us an email (firstname.lastname@example.org). With our support and guidance in participant recruiting, technology/logistics management, and even moderating/full-service support, Accelerant Research can provide you with similarly successful and impactful insights.