Privacy Policy
How Accelerant Research collects, uses, and protects your information.
Last updated: July 2026
Who we are
Accelerant Research is a market research and insights firm based in Matthews, North Carolina. This policy explains how we handle information collected through this website and in the course of our research services, including the Agora USA panel.
Information we collect
Information you provide: when you submit an inquiry or contact form, we collect your name, email address, company, and the details of your message. If you join our research panel, we collect the information you provide during registration and study participation.
Information collected automatically: like most websites, we collect standard log and device data (such as IP address, browser type, and pages visited) and use cookies and similar technologies for analytics and site functionality.
How we use information
We use information to respond to inquiries, provide and improve our research services, operate and maintain the panel, analyze site usage, and meet legal and security obligations. We do not sell your personal information.
Cookies and analytics
We use analytics tools, including Google Analytics and PostHog, to understand how the site is used and to improve it. You can control cookies through your browser settings. Disabling cookies may affect some site features.
Website visitor identification
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
How we share information
We share information with service providers who help us operate the site and our business, such as hosting, analytics, and email delivery providers, under agreements that limit their use of the information. We may also disclose information where required by law or to protect our rights.
Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.
Panel participants
Agora USA panel participation is voluntary. We use the information panelists provide to match them to relevant studies and to administer incentives. Panelists may update their information or withdraw from the panel at any time.
Children's privacy
This site and our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact us
Questions about this policy or your information can be directed to info@accelerantresearch.com.
Accelerant Research
1242 Mann Dr #100
Matthews, NC 28105
704.206.8500